METHODAPP

Foundation · MethodApp

Delete your Foundation account

Last updated October 8, 2026

This page is for users of Foundation, the field inspection app from MethodApp. Foundation access is issued by your appraisal firm. Use the steps below to ask MethodApp to delete that account.

How to request deletion

  1. Open the Foundation support form

    Go to Foundation support and fill in your name and the email address you use to sign in.

  2. Ask to delete your account

    Choose the topic Delete my account and say that you want your Foundation account removed. Include your firm name if you know it.

  3. Wait for confirmation

    We will reply to the email you give us, confirm the request, and delete the account. Most requests are completed within 30 days.

You can also ask the person who manages Method at your firm to revoke your access. That removes the account on their side; a support request is still the way to ask MethodApp directly.

What is deleted

When we complete a deletion request, we remove:

  • Your Foundation login and the ability to sign in to the app
  • App access and session data tied to that login
  • Photos or notes that exist only in your Foundation session and have not been attached to an inspection file

What is kept, and for how long

Foundation does not keep a separate personal profile, contacts list, location history, or advertising record. The app collects inspection photos you take while using it. Once those photos are attached to an assignment, they become part of your firm’s appraisal file in Method.

We do not delete that work product when your account is removed. Inspection photos, field notes, and related file data stay with the assignment for as long as your firm retains the record — typically for the life of the appraisal file and any period the firm is required to keep it. MethodApp does not set a shorter personal retention clock on those files.

Support messages you send us are kept long enough to handle the request, then discarded in the ordinary course of inbox cleanup. They are not used to rebuild an account.

Contact

Questions about this process can be sent through the support page.